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215 East Main St., Festus MO 63028

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Finding the best combination of insurance coverage and cost can be a daunting task. It's why we make the process simple, and explain coverages in terms you can understand, so you know exactly how your money is being spent.

Quick Quotes & Service

We know your time is valuable which is why we're super quick, yet thorough with everything we do for you.

Choice Of Carriers

We proactively shop the insurance market place to find you the best combination of cost and coverage.

Technology Focused

Our agency leverages technology to provide you with the client & service experience you deserve.


Five Star Insurance Agency is truly your partner in protection.

Locally Owned & Operated

We've been doing business in our community for years; and when you buy your insurance from us, you're supporting local/small business and a team of people who have a vested interest in your wellbeing.

Personalized & Prompt Service

Are you frustrated and tired of getting the runaround when all you want to do is talk to a human? We know your pain, and it's why we're always here when you have a question or need assistance with a claim or policy change.

Here When You Need Us Most

The entire point of insurance is to protect the lifestyle you've created for yourself with custom insurance protection you can count on in the event of a claim. If the worst were to happen, rest assured, you are our top priority in that moment and nothing else.


We're covering every aspect of insurance.

Covering medical expenses and protecting from financial burden

Protecting assets and managing risks

Providing financial protection for loved ones

Health care for seniors and those with disabilities

Protecting against legal


Covering specific risks and


Associations and Partnerships

If you've felt confused by insurance in the past and want a simpler, faster option, Five Star Insurance Agency is your solution.

Our team of friendly insurance advisors is here to make the process of finding the best coverage simple. Start a conversation with us today!

Our process is simple. Start online, and we'll reach out to complete your coverage comparison.

Our team of friendly insurance advisors is here to make the process of finding the best

coverage simple. Start a conversation with us today.

Start Online

Enter basic info on our website

We Compare Carriers

We shop multiple carriers for you

You Choose

Pick the coverage package you like best

Insurance is never just about price, but we deliver when it comes to lowering your rates.

At Five Star Insurance Agency, we represent multiple insurance carriers, allowing us to shop the market for the best possible coverage package at the best cost. The proof is in the pudding — we routinely find better rates than many of the "big brand" insurance companies you see on TV, and not just by a few dollars.

Our team is just built differently when it comes to servicing our valued clients.

What makes us different from other agencies is our people — plain and simple. We've built our team with individuals who truly care about our clients well being. With Five Star Insurance Agency, you're dealing with real humans who care.

We're constantly looking for ways to improve coverage while reducing cost. When you purchase your insurance with us, it's never just a transaction. You're getting a life-long advisor who is there for you when you need them most.

Do you help cancel my current coverage if I switch?

Yes. We can provide you with an official cancellation request form that lets your current provider know you've decided to cancel.

What's the process look like to get started?

Very simple — complete the form located on our Quotes page on this website. That will initiate the process and a member of our team will reach out to finish everything. There is no pressure or obligation, but we're confident you'll love how we do business 🙂

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The Pros and Cons of Using a Small vs. Large Insurance Company

May 11, 20235 min read

The Pros and Cons of Using a Small vs. Large Insurance Company

When it comes to picking any one of the insurance companies, one of the choices you'll have to make is whether to go with large or small insurance companies. This is one of the options you'll need to make. Before choosing a decision, it is essential to give great consideration to your requirements and tastes, as both of the available solutions have perks and drawbacks. The following below is a list of some of the most important advantages and cons of utilizing small insurance companies as opposed to major insurance companies:

Advantages of Hiring  Small Insurance Companies:

Small insurance companies often offer more customized coverage options and personalized services than big insurance companies, so they're great for those who want personalized coverage.

Services That Are For Your Specific Needs:

The ability to obtain service that is tailored specifically to your requirements is one of the most significant benefits of dealing with small insurance companies. Because they serve a smaller client base, small insurance companies are better able to give each customer individualized attention and can frequently modify their plans to better suit their customers' unique requirements.

Expertise in the Local Market: 

Small insurance companies are typically more familiar with the local market, and they may have a greater grasp of the particular risks and issues that are encountered by consumers in a given region. If you live in a location that is prone to natural catastrophes or other threats, small insurance companies can be an extremely effective strategy for you. Smaller insurance companies may be more willing to negotiate payment arrangements, coverage alternatives, and other aspects of your policy with you because of their flexibility. They may also be better at responding to the comments and suggestions of customers and be able to implement policy shifts more rapidly.

Greater Transparency:

It's possible that smaller insurance companies have a more open and honest approach to pricing and underwriting than their larger counterparts. Customers may find it much simpler to comprehend their rates and the components that go into determining their coverage as a result of this.

Better Customer Care:

Because small insurance companies serve a smaller clientele, small insurance companies are often in a better position to deliver more individualized and attentive care to their clientele. This may be of utmost significance in the event that you have inquiries or worries pertaining to your policy.

Community Involvement:

It's possible that smaller insurance companies may have a more robust link to the local community and will participate more actively in charitable or community-building endeavors.

The Downsides of Having a Small Insurance Company:

One of the most significant drawbacks associated with smaller insurance companies is that they typically have fewer resources available. This can make it more difficult for insurance companies to handle large or complicated claims, offer a wide variety of products, or invest in technology to improve their customer service.

Less Well-Established:

When compared to larger insurance companies, small insurance companies may be less well-established and/or have a shorter track record. Because of this, it may be more challenging to assess their dependability and financial stability.

Because of their smaller size and fewer resources, smaller insurance companies might not be able to provide the same discounts or provide rates that are as competitive as those offered by larger insurance companies. This could result in higher premiums.

Large insurance companies have a number of advantages:

The advantages of large insurance companies include more financial stability, more products and services, and more discounts. Additionally, customers can benefit from their existing relationships with insurance companies, along with the ability to leverage the company's resources.

Stability in Financial Matters:

One of the most significant benefits offered by large insurance companies is their reliability in financial matters. Larger insurance companies are typically better prepared to weather economic downturns or other obstacles because they have access to more resources and a wider customer base.

Large Insurers Typically Offer a Greater Range of Interests and Coverage Options:

Large insurance companies typically offer a greater range of goods and coverage options, which can be beneficial for customers who have complex insurance needs.


 Large insurance companies typically have the financial resources to invest in cutting-edge technology and processes, which allows them to deliver superior customer service, speed up the claims-handling process, and give online tools and resources.

Well-Established Reputation: 

Large insurance companies typically have a reputation that been around for a long time and a track record of being reliable, both of which can provide customers with a sense of relief.

Bigger Pool Of Clients: 

Large insurance companies have access to a bigger pool of clients and resources, which may make them better positioned to manage risk and react appropriately to unforeseen occurrences.

Greater Bargaining Power:

 When it comes to negotiating rates with healthcare providers and other suppliers, large insurance companies may have greater bargaining power, which can help keep costs lower for clients.

Large Insurance Companies Have the Following Drawbacks:

Large insurance companies typically have a larger customer base than their smaller counterparts, which means that they may not be able to deliver the same amount of individualized attention to their clients as their smaller counterparts. This may result in higher wait times, less individualized care, and a less personalized overall experience.

Less Local Experience:

Large insurance companies may not have the same level of local experience as small insurance companies, which could be a disadvantage if you reside in an area with one or more specific risks or issues. Smaller insurance companies may have more local expertise.

The possibility of bureaucracy exists because large insurance companies may be more bureaucratic or hierarchical than smaller ones, which can make it more challenging to obtain answers to questions or to make changes to policies.


In conclusion, both small and large insurance companies have benefits as well as drawbacks associated with their respective business models. When selecting an insurance companies, it is critical to give careful consideration to your unique requirements and preferences, as well as to conduct thorough research to assess the dependability, financial stability, and level of customer service provided by each alternative.

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take Your Insurance Experience to

five stars with us


215 East Main St., Festus MO 63028

We Work for You Every Day

from 8.00 AM to 6.00 PM


© 2022 Five Star insurance. All Rights Reserved | Privacy Policy